St Catherine's Surgery

First + Second Floor, Wing 4, St Catherine's Health Centre, Church Road, Birkenhead, Wirral, CH42 0LQ

Telephone: 0151 643 6700

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Req an appt old version

NHS services are currently under a lot of pressure with staff working incredibly hard to meet demand. We need your help to manage services. Please follow each step below to consider if an appointment is needed before submitting a request. There is also a wealth of resource within our website which will be able to help and guide you to local services please see the links below.  For home visit requests please submit your appointment request before 12 noon. 

Request a referral 

Your health and wellbeing

Step 1: Please check the boxes below to see if you could get immediate help for your problem….

Coughs and Colds Back Pain Tonsillitis Diarrhoea and vomiting Flu Headaches Cold sores  Chickenpox  Hand, foot and mouth disease Animal / human bites Burns and scalds Sprains Fungal nail infection Conjunctivitis

Can’t see your problem listed – follow this link for an A-Z list of other self-help resources


Step 2: Your local pharmacy or chemist can provide you with expert advice for free.

Many pharmacies even have private consultation rooms and are open in the evenings and weekends. Check with your local pharmacy for their opening hours.

Pharmacists can advise on how to treat the following:

  • Skin conditions, such as mild acne and mild eczema
  • Coughs and colds, including nasal congestion and sore throat
  • Minor cuts and bruises
  • Constipation and haemorrhoids (piles)
  • Hay fever and allergies
  • Aches and pains, such as headaches, earache and back pain
  • Indigestion, diarrhoea and threadworms
  • Period pain and thrush
  • Warts and verrucas, mouth ulcers and cold sores
  • Athlete’s foot
  • Nappy rash and teething

If your problem is more serious and needs the attention of a GP, your pharmacist will recognise this and advise you to see your GP instead.

Find your local pharmacy here


Step 3: Walk-in Centres are nurse-led facilities that provide assessment, treatment and advice for minor injuries and illnesses including:
  • Infection and rashes
  • Emergency contraception and advice
  • Bruises
  • Burns and strains
  • Blood pressure checks
  • Coughs, colds and flu-like symptoms
  • Sore throats and earache
  • Hayfever, bites and stings
  • Minor cuts and wounds – wound care and dressings
  • Skin complaints – rashes, sunburn, headlice
  • Smoking cessation support
  • Stomach ache, indigestion, constipation, vomiting and diarrhoea
  • Women’s health problems, e.g. thrush, menstrual advice
  • Men’s health problems
  • Muscle and joint injuries – strains and sprains
  • Suturing
  • X-ray

For more information on how to contact the Walk-in Centres and their locations please click here.


Step 4: If you have a problem that cannot be assessed by any of the above community services you can request an appointment using the link below.