slide 1

PLEASE NOTE: We now have a facebook page.  Please can you like and share: https://www.facebook.com/St-Catherines-Surgery-104209844630478

contact your doctors online and get a response by the end of the next working day

 

Welcome to St Catherine’s Surgery

We are a family orientated practice based in the heart of the community, committed to delivering quality healthcare in an open and friendly manner.

We take a patient-centred approach to healthcare promoting the partnership between clinician and patient and strive to improve the healthcare of our patients, working collaboratively with other multi-disciplinary teams and our patients.

We recognise the challenges faced by our patients and make clinical decisions in a responsible, innovative and efficient manner based on best medical practice and guidance.

Coronavirus advice                                                                                                                                                        

  • Please do not attend your GP Practice if you have symptoms associated with coronavirus including a new continuous cough, a high temperature, loss of smell, loss of taste. Please click here for what you must do.
  • If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.
  • Only call 111 direct if you cannot go online, or are advised to do so by the online service.
  • Please be aware of COVID-19 vaccination fraud. Please click on Covid Fraud for more information
  • If you have any queries regarding shielding and/ or social distancing please click here to see our current advice.
  • Click here for MacMillan service advice regarding coronavirus and your cancer treatment.
  • Face coverings - for the latest information on face coverings and downloadable exemption cards please click here. - Please note that we cant provide any assistance with regards to providing documentation on wearing or not wearing a face covering.
  • Should you need an isolation note for work then please use the link below as your GP does not issue the sick note.

         https://111.nhs.uk/isolation-note 

  • Post COVID recovery advice - Please click here for the new NHS website which supports people with ongoing symptoms. Evidence us showing that a significant proportion of post COVID-19 patients are likely to have significant ongoing health problems, notably breathing difficulties, tiredness and cough, reduced muscle function, reduced ability to undertake physical activity and psychological symptoms such as PTSD and reduced mood status. The new website is designed to help people recover from the long-term effects of COVID-19 and support them to manage their recovery. It includes information from rehabilitation experts about how to manage ongoing symptoms and health needs at home, and signposts to sources of support. 

The NHS and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal. The latest information on symptoms of Coronovirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on nhs.uk/conditions/coronavirus-covid-19/

COVID-19 Vaccination status - ****please read below as this is not a service provided by your GP Surgery ****

From 17th May 2021, COVID-19 vaccination status is available for people living in England, for international travel, via the NHS App or by calling 119 to request a letter copy.  The app can be accessed by clicking https://www.nhs.uk/nhs-services/online-services/nhs-app/ You will also need your NHS number and this can be found by clicking https://www.nhs.uk/nhs-services/online-services/find-nhs-number/

COVID-19 Booster Vaccination - Please be aware that currently COVID-19 booster vaccinations are not appearing in patients immunisation history in the NHS App. The NHS is aware of this and currently working resolving the issue.

Want a GP appointment because you are unwell other than Coronavirus symptoms

Econsult is available Monday - Friday ( excluding bank holidays ) between the hours of 08.00-10.00. Please complete an eConsult by clicking here.

Alternatively you can call us on 0151 643 6700 during our Surgery Opening Times. We apologise now if there is a delay in us answering your call, please bear with us as we are working hard to deal with all your queries. We would be grateful if you could listen carefully to the answer phone message to ensure you need to speak to us.              

                               

Prescription advice        

For prescription requests we are unable to take your request over the phone. Please choose from one of the options below:- 

  • You can use online access if you are registered
  • You or someone on your behalf can send us an email (wiccg.stcatherinessurgery@nhs.net) - just make sure you include your name date of birth and the medication you need
  • You can post via Royal Mail (St Catherine’s Surgery, 1st & 2nd Floor, Wing 4, St Catherine’s Health Centre, Church Road, Birkenhead, CH42 0LQ). We would advise that you post you request when you have no less than 10 days of medication left.
  • You can pop your request into the RED prescription boxes on the 1st and 2nd floor reception desks. Please complete all your details on the request before attending the building so that your time in the Health Centre is a short as possible and due to infection control we are unable to provide pens.

Your prescription will be sent to your nominated pharmacy – please advise us of your chemist choice if you don't have one. We endeavour to complete your prescription request within our 2 working days, although due to the current strain on services, there may be a delay. We cannot accept prescription requests earlier than 7 days in advance or requests for increase of usual quantities due to NHS guidelines.

                                                                                                                                                                                               

Sick notes

  • For the first 7 consecutive days of any absence you will need to complete a Statutory Sick Pay (SSP) - Self certificate to pass to your employer. More information can be found on GOV.UK and a printable version of the self certificate is available if you click here
  • For Non Coronavirus sick note please request these using the eConsult admin option on this website- this service is available 08.00-10.00 any weekday excluding bank holidays.
  • We also accept sick note requests by email to wiccg.stcatherinessurgery@nhs.net Please ensure you include your name, date of birth, start and end date of sicknote and finally the health reason for your  sick note
  • We do not provide sick notes for self-isolation or COVID 19 symptoms. Please see Gov.uk/coronavirus for more information.
  • Sicknotes will be send to you by email.                                                                                                                                                               

Better Health Campaign

Public Health England has launched a major new adult health campaign to seize the opportunity for a national reset moment.
 
COVID-19 has affected the whole country; for almost everyone, life has had to fundamentally change. But it has also prompted many people to reflect and think more seriously about their health.

Nearly two thirds (63%) of adults in the UK are overweight or living with obesity. Gaining weight is often a gradual process that takes place over a number of years and modern life doesn’t always make it easy. This extra weight causes pressure to build up around vital organs, making it harder for the body to fight against diseases like cancer, heart disease and now COVID-19. By reducing your weight within a healthy range, you can help cut your risk of being critically ill with COVID-19. Please click here for more information.

                                                                                        

Access

The Health Centre is DDA compliant. Disabled toilets are available in the waiting rooms. If you have any individual requirements please advise reception.

(Site updated 25/11/2021)
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website