What can I do online?

eConsult:

• Want advice from your GP

• Want to access Self-Help information

• Have an administrative request for a sicknote (new or continuation)

• Have an administrative request for your results following any tests carried out at the request of your GP

Then why not use our eConsult service and get a response before the end of the next working day. Just click eConsult

If it is a prescription that you want to request then please click here for further advice as these can not be requested on eConsult

Patient Access for appointments and repeat medication requests:

Patient Access online allows you to

• request your repeat medication

• book an appointment with your Surgery to see a GP (this is subject to availability of suitable appointments)

How to apply for Patient Access online

• Please download and read the leaflet below

Patient Online Access Leaflet

• Please download and print the form below:-

Patient Access Registration Form

• Please come into Surgery during our opening hours with the form and photographic identification

What happens next?

1. Reception will process your request whilst you wait.

2. You will be given log on details and a list of suitable providers on the internet

3. At home you can choose which provider you want to use and then register.

Please can we advise that the prescription request element of Patient Access online applies to your repeat medication only BUT there is a free text box when ordering where you can add to the request. Also if you are unable to reset your password online at anytime then we can at the Surgery reset it for you BUT you will need to come in with photographic identification.

Patient Access for online view of medical records:

Patient Access for online view of medical records allows you to view

• Results e.g. blood pressure, blood tests, records of X-rays

• Vaccinations and immunisations

• Medications

• Letters to and from the GP (Hospital letters will only be available from 1.3.17 to present date)

• Allergies, active problems

• Consultations

• Examination dates, investigations and outcomes

How to apply for Patient Access online

• Please download and read the leaflet below

Patient Online Access Leaflet

• Please download and print the form below:-

Patient Access for medical records Registration Form 

• Please come into Surgery during our opening hours with the form and the appropriate identification as mentioned.

What happens next?

1. Reception will check the form and copy your identification documents.

2. You will be contacted at a later date with log on details that will give you access to your medical records as detailed above.

Prescription ordering

If you don't want to use Patient Access online for requesting your medication then you can email a request to us. Please click here for more information on Prescriptions.

Change in your details

If you have

• changed address (please may we advise that if your new address is outside of our catchment area we will contact you to discuss re-registering with a more suitable Surgery)

• changed contact telephone number or email address

• changed your name or title

Then please email us wiccg.stcatherinessurgery@nhs.net with your name (please advise us of your old name if appropriate too) and date of birth. Next include your new details which you wish to update.

Alternatively you can always come into Surgery during our opening hours and drop off in writing all your changes.

Asthma Questionnaire

If you are one of our patients who have an asthma diagnosis and attends a yearly review with our specialist nurse we may ask you to complete the form below and then send it onto us.

Asthma Annual Review Form

Downloadable Forms

Certain documents can be downloaded for you to print and complete and to see our library of these please click here.